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Topic 14Growth & Support

Performance & Feedback

Probation, performance reviews, goals/KPIs, feedback, training and development

5 key points

  • Probation

    The probation period is 3 months, with performance reviewed monthly.

  • Goals & KPIs

    Employees are expected to meet their assigned goals, KPIs, and role expectations.

  • Feedback

    Regular feedback will be provided to support performance improvement and development.

  • Performance Improvement Plan (PIP)

    If performance concerns continue beyond 3 months, the employee may be placed on a 30-day PIP with close monitoring.

  • Outcome

    If performance improves, the PIP may be closed and the employee will continue in the role. If performance does not improve, further action, including termination, may be considered.